BEFORE CONTACTING US, PLEASE DO THE FOLLOWING:

1 - Please check that your delivery was due after the updated shipping estimates posted above. If this is the case, please do step 2.

2 - Please contact your local post office or delivery depot. It is likely it is held up there for delivery due to the unprecedented demand they are under to deliver more parcels because of COVID-19. If they do not have your parcel, please move to step 3.

3 - Please contact your local customs office. There are serious delays happening around the world. It is likely that your magazine is stuck at customs. If it is not, please move to step 4.

4 - Please contact us via our contact page. We will only be able to help providing you have done the above steps. Our response time right now is 3-5 working days.

CONTACT OUR TEAM

We are happy to help

Other FSElite related questions?

Please head to our main site FSElite to get in touch with the team who can help you further.